We purchased a used boat rack, and the remote drive on it failed shortly after getting it installed. Our normal dock company didn't know when they could get the new lift drive unit we wanted.
A friend recommended Hellenbrand. I called and talked with the owner on a Wednesday. He had the unit I wanted in stock. The next morning, at 7am, I had a quote for the unit and install. I gave the OK for the work, and by 11:30am, the crew was there to install the unit!
The two installers were polite, efficient, and in about an hour, the new drive was working! They hauled off the old drive unit, since I didn't have to deal with that, either.
Hellenbrand's price was slightly higher than my normal dock company quoted, but it was worth the money to not have to wait until who-knows-when to get a drive unit.
Would not hesitate to do more business with them. We may switch to them for dock install/remove when our current contract expires.
- MARK GREENE